# Replicate Labs / Call feedback
ScreensFeedback
Feedback at the right moment
A short rating and feedback flow right after each AI coaching call.
View on DribbbleThe work
The moments we design
How we turn a pile of answers into something your team can act on.
- NPS question and follow-up
- Survey design
- In-product feedback prompts
- Exit and cancellation surveys
- Grouping answers into themes
- Separating signal from noise
- Promoters, passives and detractors
- Quotes that show the pattern
- Cautions about small samples
- Product questions to explore
- Ideas for usability testing
- Links to product data
The problem
Sounds familiar?
If 2 or more of these ring true, the feedback is there. It just needs organizing.
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Selected work
Selected feedback work
Screens on Dribbble and Behance
Proof
“Their process is thorough and detailed, and they cover every angle.”
- Upwork Job Success
- 100%
- Regular clients
- 10+
- Recognized by
- Dribbble Select
Ways to start
2 ways to start
Analyze one round of feedback, or set up a loop.
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# One round
Analyze your feedback
Turn one round of NPS or survey answers into clear patterns and questions.
- Themes and patterns
- Quotes for each theme
- Cautions about the data
- Product questions to explore
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# Ongoing
Set up a feedback loop
Design the survey and prompts, then review each round with your team.
- Survey and prompt design
- Analysis of each round
- Trends over time
- Ideas for design and testing
01Which tools do you work with?
An export from any survey or NPS tool works, even a spreadsheet of answers.
02How long does a project take?
It depends on the scope. Once we’ve seen the full picture, we’ll share a rough timeline.
03How many answers do we need?
Even a small set is useful. We point out where the sample is too small to draw firm conclusions.
04Is this statistical analysis?
No. We organize qualitative feedback into patterns and questions. Statistical validation is scoped separately.
05What do we get at the end?
A short summary of themes, supporting quotes, cautions and the product questions worth exploring next.
