Connect discovery, purchase and the live event experience.

Event and Ticketing Product Design

We design event and ticketing products that help audiences choose confidently, complete time-sensitive purchases and manage what happens before and during attendance.

Mobile appointment scheduling screens for a small business
Workshop discovery and scheduling platform
Theatre and museum event discovery and ticket-purchasing screens

Selected clients

  • Replicate Labs
  • Influencer Marketing.Ai
  • Teacherspace
  • Get Seconds
  • Framework Island
  • Occasion

Where it gets hard

Events combine high emotion with limited availability.

Users may be comparing dates, seats, prices, access needs and delivery methods while inventory changes in real time. Behind the scenes, teams manage venues, allocations, customers and entry.

  • 01Event discovery and search
  • 02Date, venue and performance selection
  • 03Seat maps and availability
  • 04Pricing, fees and ticket types
  • 05Checkout and payment
  • 06Account creation and guest purchase
  • 07Digital ticket access
  • 08Transfer, resale and refund journeys
  • 09Accessibility information
  • 10Event reminders and updates
  • 11Venue entry and scanning
  • 12Box-office and operational tools

What clients say

Teams keep us around long after the first project.

  • “We have worked with a number of design and UX experts over the past year and nobody compares to working with Studio Scale. We went hunting for somebody who would care about every tiny detail, every workflow, every edge case, and be able to take a complex and novel idea and convert it to a specific design and plan. The process Sevgi follows is second-to-none, the research phase, the communication with us, the move to Figma, the constant tweaking and obsession over getting every single thing right. The project was ambitious, and we were absolutely blown away by the results. 15 out of 10. Hire her.”

    James PurseyFounder & CEO, Replicate Labs
  • “Sevgi and her team have been our go-to partner for design and UX. She asks strong questions, communicates fast, works smoothly in Slack and Linear, and delivers high-quality Figma designs that fit our design system. When we bring her a new feature idea, she quickly turns it into thoughtful design options with relevant user states, journeys, and clear assumptions. She and her team also helped us review a large new feature, running a thorough UX audit and creating detailed Linear tasks to guide implementation.”

    Jesper BergmannFounder & CEO, Teacherspace
  • “Over the past six months, we have worked with five different UIUX designers, but none of them came close to the level of expertise and professionalism that Sevgi has demonstrated. In a field where deadlines are critical and the pace of work can be demanding, she has consistently delivered high-quality work on time. Her ability to manage time effectively and prioritize tasks has been instrumental in keeping our projects on track.”

    William WuCEO and Founder, Artisse

How we approach event UX

A focused process, from evidence to launch.

  1. Step 01

    Clarify changing availability

    We make selection, reservation windows and unavailable states understandable under time pressure.

  2. Step 02

    Show the real cost early

    Ticket type, fees, restrictions and delivery should be clear before the final confirmation.

  3. Step 03

    Design beyond checkout

    Access, transfer, reminders, changes and entry are part of the customer experience not afterthoughts.

  4. Step 04

    Support operational users

    Internal tools must help teams resolve customer and inventory problems quickly when timing matters.

10+

Regular clients

100%

Job success score (Upwork)

Dribbble Select, top product design company

Recognized by Dribbble Select

Choose the right starting point

Relevant solutions

  • 01

    For products with traction

    Fix the flows that leak revenue

    Onboarding, checkout, activation… We redesign the journeys where users drop off, and measure the difference.

  • 02

    For pre-launch founders

    MVP design, 0 → 1

    We turn your idea into a clear, usable product you can test, pitch to investors, or hand to engineers, typically in 3–6 weeks.

  • 03

    For teams shipping weekly

    New features, designed to ship

    Spec to dev-ready designs with edge cases covered, so your engineers stop guessing and your roadmap stops slipping.

  • 04

    For teams without in-house design

    Your design team, weekly

    A senior design partner embedded in your workflow; Slack, async video, weekly deliveries. Pause or cancel anytime.

Selected work

Some examples

  • Mobile appointment scheduling screens for a small business

    New platform - UX/UI

    Simplifying Scheduling for Small Businesses

  • Workshop discovery and scheduling platform

    New user platform - UX/UI

    A Simpler Way to Schedule and Manage Workshops

  • Theatre and museum event discovery and ticket-purchasing screens

    New feature - UX/UI

    A Better Way to Discover and Book Events

FAQ

Questions founders actually ask us.

Book a call See all questions

Yes. We consider discovery, availability, price clarity, seat selection, payment, confirmation and recovery together.

Yes. Box-office, venue, inventory and support workflows can be included when they affect the complete system.

Yes. We can work within and extend an existing system while resolving inconsistencies that affect key journeys.

Yes. We can use and extend your current system, or document the components required for the redesigned flow.

2 client slots open

Make the path from discovery to entry feel connected.

Tell us where customers or event teams lose time and confidence.